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HITRUST

Is HITRUST Only for Healthcare Companies?

No. The healthcare association is real and it is not the whole picture, particularly if you sell into companies that sell into healthcare.

By 22 Compliance Group Published Reviewed 5 min read

No. HITRUST has strong adoption in healthcare, but its cybersecurity assurance programs are also used by technology companies, service providers, and other organizations that need to demonstrate security maturity to customers and business partners.

The healthcare association is real and it is not the whole picture. It also explains why plenty of technology companies encounter HITRUST without ever considering themselves healthcare companies.

Where the healthcare association comes from

HITRUST emerged from and grew within healthcare, and adoption there remains strong. Healthcare organizations operate under significant regulatory and security expectations, and they extend those expectations to the vendors in their supply chain. That flow-down is the mechanism that brings HITRUST to companies well outside healthcare itself.

Why technology companies encounter it

You do not have to be a healthcare provider to face a HITRUST requirement. SaaS, data, and infrastructure vendors can encounter it when they become part of a customer's risk and assurance ecosystem.

The common pattern: a technology company signs a large healthcare-adjacent customer, that customer's vendor process requires a level of cybersecurity assurance, and HITRUST is the form that assurance takes. The vendor was not planning on it. The contract was.

Beyond healthcare flow-down, organizations in other risk-sensitive environments also use HITRUST assurance to demonstrate cybersecurity maturity to customers and partners.

What this means practically

Two things worth knowing:

  • HITRUST is not required for an entire industry. It is not a regulation. It becomes a requirement when a customer, partner, or market makes it one. Anyone telling you your sector universally requires HITRUST is selling something.
  • The trigger is usually a specific deal. Which means it often arrives with a timeline attached and without the preparation runway the work realistically needs.

HITRUST is not HIPAA

These get conflated constantly, including by people who should know better.

HIPAA is a U.S. regulatory framework applicable to certain healthcare organizations and activities. HITRUST is a cybersecurity assurance framework and certification program that can incorporate requirements from multiple authoritative sources. A HITRUST certification is not a HIPAA certification, and no such thing as HIPAA certification exists in the way the phrase is usually used.

Whether HIPAA applies to your business is a legal determination for qualified counsel.

Who tends to pursue it

  • Organizations selling products and services into healthcare environments
  • Technology companies whose customers specifically require it
  • Data and infrastructure providers entrusted with sensitive customer information
  • Companies whose markets increasingly expect formal cybersecurity assurance

If you are in one of these categories and HITRUST has not come up yet, it is worth asking your largest customers what their vendor requirements will look like in eighteen months. That answer is cheaper to get now than after a contract depends on it.

See HITRUST program support, or how this plays out for healthcare technology and SaaS companies.

Questions

Is HITRUST legally required?
No. HITRUST is not a law or a regulation. It becomes a business requirement when a customer, partner, or market makes it a condition.
We are a SaaS company with a few healthcare customers. Do we need it?
It depends entirely on what those customers require and where your pipeline is heading. Ask them directly rather than inferring from your sector.
Is HITRUST the same as being HIPAA compliant?
No. They are different things serving different purposes. HIPAA is a regulatory framework. HITRUST is a cybersecurity assurance framework and certification program. Whether HIPAA applies to you is a question for qualified counsel.
Should we pursue HITRUST or SOC 2 first?
Usually whichever your customers actually require. If both are likely eventually, build the shared program foundation with that in mind. We cover the comparison in more detail separately.

Next step

If a customer has raised HITRUST and you are not sure what it means for your company, that is a short conversation. See HITRUST program support, or ask us directly.

Compliance needs an owner.

When the reading is done and the work still has no home, that is the conversation to have.