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Customer Trust

Stop rebuilding the same security answers.

A 150-question spreadsheet shouldn't require an archaeology project across Slack, Drive, engineering, legal, and last year's questionnaire.

22 helps companies organize the underlying compliance knowledge, prepare responses, identify gaps, and establish a repeatable review process.

Get help with a questionnaire See how 22 works

The real cost

Why questionnaires become expensive.

The spreadsheet is not the expensive part. The expensive part is that answering it requires knowledge scattered across five people who all have other jobs.

An engineer confirms the encryption detail. Legal checks the subprocessor language. A founder remembers what the backup schedule became after the last migration. Nobody writes any of it down in a place the next questionnaire can reach.

Three months later a different customer asks the same thirty questions, and the company pays for the same research twice.

The approach

Answer once. Reuse deliberately.

01 / Foundation

Build the answer library.

Policies, controls, evidence, and previously approved answers get organized into a source your team can actually draw from.

02 / Draft

Prepare the responses.

We map incoming questions to approved company information and prepare responses grounded in what is documented and true.

03 / Review

Human approval.

Your team reviews and approves before anything reaches a customer. Speed matters, but you are the one making the representation.

04 / Close gaps

Turn unknowns into work.

Questions you cannot answer yet become items in the compliance program instead of blank cells nobody revisits.

A questionnaire isn't just paperwork. It's a preview of what serious customers expect your compliance program to know.

Common questions

Can 22 complete security questionnaires for us?
We prepare responses, manage the process, and drive the questionnaire to completion. Final review and approval stay with your company, because you are the one making representations to a customer. That review gets much faster once an approved answer library exists.
Do you use AI to answer questionnaires?
Tooling can accelerate drafting. It does not get to decide what your company says about itself. Every response is grounded in approved company information and reviewed by a human before it goes to a customer. We do not offer autonomous or guaranteed questionnaire completion.
What if we cannot answer a question honestly yet?
Then that is a finding, not a formatting problem. We flag it, help you decide whether to answer with a compensating explanation or a committed remediation date, and add the underlying gap to the compliance program so the next questionnaire does not hit the same wall.
Can you help before we have SOC 2?
Yes, and this is common. Most companies face questionnaires well before they have a report. Answering well without one is a matter of having real policies, real controls, and honest documentation.
How long does a questionnaire take?
The first one is the expensive one. Once your approved answers, policies, and evidence are organized, later questionnaires draw from that foundation and the effort drops substantially.

Keep reading

Send us the spreadsheet.

Tell us what arrived and when it is due. We will tell you what it takes and what it exposes.

Get help with a questionnaireExplore 22 Compliance